Company Overview

IDH is a leading consumer healthcare company in the Middle East and Africa with operations in Egypt, Jordan, Nigeria, Saudi Arabia, and Sudan and is proudly woman-led. A long track record for quality and safety has earned the Group a trusted reputation, as well as internationally-recognised accreditations for its portfolio of over 3,000 diagnostics tests. From its base of over 601 branches, the Company will continue to add laboratories through a Hub, Spoke and Spike business model that provides a scalable platform for efficient expansion.

The Company aims to be a leading healthcare provider in every community and region that it serves, becoming every doctor and patient’s first choice for quality, accurate diagnostic testing and cost effective services.

One of IDH’s philosophies is its strict adherence to providing accurate and timely diagnostic services, which is why we accredit our laboratories through stringent international bodies such as College of American Pathologists (CAP), the International Organization for Standardization (ISO), the Joint Commission International (JCI), the Jordanian Accreditation System (JAS), and the Healthcare Accreditation Council (HCAC). Most recently, the Group successfully obtained ACR (American College of Radiology) accreditation for both the venture’s nuclear medicine (NucMed) and ultrasound units, making Al-Borg Scan the first radiology centre in Africa, and one of the only radiology facilities in the Middle East, to boast this prestigious certification. IDH has also earned the Egyptian government’s full General Authority for Healthcare Accreditation and Regulation (GAHAR) for 10 of its labs, making it the private provider with the most accredited labs and enabling to play a frontline role in supporting the government’s roll-out of universal insurance. Recently, IDH unveiled its new core values represented by the acronym C.A.R.E: Customer@Heart, Raising the Bar, All in One, and Excellence. These values emphasize continuous improvement, excellence, and always adhering to the highest standards through the collective efforts of our dedicated team. Above all, they place our customers at the forefront of our operations, consistently delivering patient-focused care and enhancing our relationships with them. IDH is also committed to ethical values that underscore integrity and fairness as we strive for superior operational and financial performance.